Reviewer Escalation Report

Updated: 10/9/24

The Reviewer Escalation Report is a crucial tool designed to streamline how reviewers report significant issues with transcription tasks. Its purpose is to help identify instances where transcribers may not be meeting the required standards—such as incomplete work, failure to listen to the audio, or other quality concerns that add additional work for reviewers.

Why is this form important?

• Ensuring Quality: This form helps us monitor and maintain high-quality transcript submissions. By reporting issues, you help identify transcribers who may need further training or guidance.
• Fair Work Distribution: We understand that reviewers should not have to complete the work of both roles. This form allows us to track patterns and make adjustments where needed.
• Efficiency: Rather than addressing these issues through informal channels, the form ensures that all issues are documented and addressed promptly and consistently.

Please include any specific context or problematic sections when submitting the form. This will allow the Transcription Operations Team to investigate and provide feedback directly to the transcriber.

To submit feedback, please use the following link: Reviewer Escalation Report